Our knowledgeable team of certified engineers provide IT support services that encompass the entire IT environment – from the desktop to the data center. Our team of experts can become your outsourced IT department; responding to issues quickly, often before you even know about them. Covering everything from your servers and network infrastructure, to your computers, workstations and mobile devices, we provide end-to-end solutions for all of your technology needs.
Dedicated Network Administrator
You’ll have a dedicated Network Administrator who will visit your business every month to do a health check and keep your documentation up-to-date.
This gives you visibility into areas of strength and any potential areas of concern.
Quarterly Health Checks
As part of Managed Services, we will conduct a quarterly audit of all systems to check the health of your network. This includes network compontents, operating system updates, antivirus updates, server logs, backup logs, and review of file shares, rights and permissions, Wireless Access policies and securities.
We cater to all size of business and help make sure that your computer and network system works in the most effective manner for your business success. As your Managed IT Services provider, we will implement service plans that bring enterprise-level IT support to your business and we will recommend solutions for all of your technology-induced business challenges.
As an experience IT service provider we will guide your journey through changing business IT needs and the technology landscape. Our team will help optimize your IT infrastructure and maintain these for day-to-day operations.
We can help design, deliver, manage and improve the way information technology is used within your business. This is augmented with annual maintenance and support to maintain your IT network.
Support services include:
Critical infrastructure monitoring, management, maintenance and support
Onsite and remote support
Customised recommendations for your IT needs
Infrastructure security and data protection
Desktop and server updates and upgrades
Backup monitoring and administration
Automatic scheduled routine maintenance of your IT network
Update and maintenance of anti-virus and anti-spyware software